Delete Your TrackBit Account
Request deletion without signing in. Deletion is permanent and cannot be undone.
How to request deletion
Enter the email address linked to your account in the form below. We’ll review your request and verify account ownership by email before deleting any data. Do not send a password or receipt images in the form.
You can also email us from your registered address at support@gettrackbit.com. We aim to complete the request within 30 days after verifying your identity and respond within one month.
What gets deleted
- Your sign-in account and email address
- All receipts and stored receipt images
- Expense data, budgets, bills and reminders
- Saved assistant conversations
Export your reports first if you need a copy — nothing can be restored afterwards.
What may be kept, and for how long
Paddle or payment providers may keep transaction and tax records for the period required by applicable law; the period varies by country and we do not control their deletion schedule. Limited backup copies may remain until the provider’s normal backup rotation ends; they are not used to provide the service after your account is deleted.
We keep the request and verification details only as long as needed to process it or meet applicable recordkeeping obligations. See our Privacy Policy for more details.